FAQ

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Home / FAQ
  • Q: How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 8 hours after receiving the inquiry.
  • Q: Are you a direct manufacturer or a trading company?

    We are a manufacturer, and we also have our own international trade department, we produce and sell ourselves.
  • Q: What products can you provide?

    We mainly produce metal spiral wound gaskets, metal spiral wound gasket rings and other packing rings, toothed gaskets and so on.
  • Q: What application fields do your products mainly involve?

    Petroleum, chemical, electric power, shipbuilding, metallurgy and other industries, as well as the automotive sealing industry.
  • Q: Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q: Are you producing standard parts?

    Yes, we have the inner and outer rings of different materials according to the American standard and Japanese standard as our inventory all year round.
  • Q: What is the production capacity of your company?

    We produce about 10 million pieces of gaskets per year.
  • Q: How many employees does your company have, and how many technicians are there?

    The company currently has more than 200 employees, including more than 30 professional and technical personnel and more than 10 engineers.
  • Q: How does your company guarantee product quality?

    First of all, we have a complete inspection team that shuttles to the workshop every day to fully inspect each of the metal spiral wound gaskets in production. Secondly, we complete the second inspection during packaging before packing. We strictly control the material of the product, and every time we purchase the goods, we must meet the dimensions for each thickness of the steel plate.
  • Q: What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay a 30% advance payment first, and then settle it before shipment. The payment method is basically T/T.
  • Q: How are the goods delivered to customers?

    Usually we ship by sea, because we are in Ningbo, and we are only 65 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Q: Where are your goods mainly exported to?

    Our products are mainly exported to the United States, South Korea, Canada, India, Saudi Arabia, and the Middle East.